Application Management

CADENZA application management offers support services for enterprise level business applications, middleware platforms and technologies. Our business application services deliver high availability of ERP applications such as SAP, ORACLE, and SQL through optimization, consolidation and administration to achieve maximum value from the ERP systems. Our end-to-end support is backed by the specialized team of experts who are equipped with professional certifications and experience with our deep knowledge on industry verticals.

  • Round the clock monitoring of applications for availability, performance and capacity
  • Incident management activities (Incident recording, Investigation, Tracking and Escalation, User administration and Service reporting)
  • Application performance tuning, Configuration management and trouble shooting
  • Application Server and middleware administration
  • Capacity planning for integrating new applications
  • Change management and Vendor Management
  • Application Security Management
  • SQL and ORACLE application support and Database Administration