With the rise of demand for Offshore Business Processing CADENZA BPO was established in 2010 with the target of providing customer superior solutions for all contact center and other back office outsourcing requirements. We address your business challenges through our integrated IT and business processes outsourcing solutions. CADENZA will unlock business value by applying proven effectiveness and optimize business processes.
Our BPO solutions focuses on the complex voice and non-voice based segment of customer care services and back office functions. The integrated solutions approach provides enhanced value to customers through process standardization, process simplification and process optimization. With the high end state of the art infrastructure and levels of expertise, CADENZA BPO has the vision of becoming a model in Sri Lankan BPO industry.